I was raised in France, in a family of different nationalities. I learned to appreciate, acknowledge and respect cultural differences, at a young age. Often these differences are about details. These may seem insignificant for some but essential for others. Professionally and privately, it is essential to discover other cultures, to understand what makes them rich and special, in a spirit of respect and tolerance. It helps you anticipate different reactions, grasp their origin and defuse the difficulties and potential conflicts. Jeroen has the talent to link people and open their mind, gently, with intelligence, humor and subtlety. These sessions with him made me and my colleagues think and grow. They have helped us to consider things from a different perspective to better work and live together.